General

Shopping Online - Options to Provide Online Shopping
We do offer two alternates for wineries to add to their own website rather than send customers to the VinoShipper.com homepage.  1. Your Own Shopping Ca...
Mon, 13 Jul, 2020 at 9:55 AM
How Do I Get Notified of a New Order, Club Member, Product Approval, or Customer Service Issue?
Notifications Are Sent by Email You define who on your team is included in the email notifications for your account. You can add multiple people to the li...
Fri, 17 Apr, 2020 at 12:13 PM
Can I Add Employees to My Account?
Yes! Log in and Go to the Account menu. Select Team. Add the email address for the person you want to give access to and select SEND INVITE. They will r...
Thu, 16 Apr, 2020 at 4:32 PM
Email Notifications - When are emails sent to customers?
Notifications are sent to customers which include your logo and contact information to keep customers apprised of their order status, shipping, and club mem...
Fri, 17 Apr, 2020 at 12:24 PM
Prop65 and the BPA
When using VinoShipper, you are covered in regards to Prop 65. No additions are required. The required wording Prop65 and the BPA is on the website. T...
Fri, 17 Apr, 2020 at 12:26 PM
Does VinoShipper Store Wine?
VinoShipper Does Store Wine in Certain Circumstances We are a platform that offers compliance work, a shopping cart, club management, and full-service ship...
Fri, 17 Apr, 2020 at 12:25 PM
Alabama - How do I ship to Alabama?
All wine orders which ship to Alabama have to be processed manually. Follow this link for the instructions https://vinoshipper.com/info/buyer-faq.htm#orde...
Fri, 17 Apr, 2020 at 12:27 PM
Facebook Pixels (analytics)
We can connect the Facebook Pixels for tracking traffic and sales reports. Please provide to us with: 1) Your pixel ID We will add it to our system...
Fri, 17 Apr, 2020 at 12:28 PM
Employee Discounts - How do employees get discounts?
How can employees get discounts? Employees and special groups of people who receive discounts can be placed into a private club. Members will be recogni...
Fri, 17 Apr, 2020 at 12:30 PM
No License for Shipment / Order
When you attempt to process an order and see this message "No license for shipment", it means that the state to which the order is trying to ship ...
Fri, 17 Apr, 2020 at 12:31 PM