Technical Support

GoDaddy: A Blank Spot in the Page
GoDaddy ISSUE: After copying and pasting the VinoShipper provided HTML code to my website, our wines and the shopping cart displays. However, there is a ver...
Thu, 1 Aug, 2019 at 11:19 AM
Adding VinoShipper to SquareSpace
The Injection script you got from either the Help Injection menu or the shop list gave you code for your website that looks something like... <!-- Vi...
Mon, 27 Apr, 2020 at 3:28 PM
Difference between authenticated API and public API
The public API only allows you to retrieve product and inventory information to create your own customized shopping pages.  The authenticated API allows you...
Mon, 19 Aug, 2019 at 11:28 AM
SSL Certificates
SSL is now recommended for all websites, not just ecommerce sites.  Chrome and other browsers are starting to highlight any non-SSL website as ‘not secure...
Fri, 7 Dec, 2018 at 12:26 PM
Google Analytics - Website Traffic & Reporting
We can add google analytics to your account and all of the pages in our checkout path will have page view. Please provide your Google Analytics ID (look...
Wed, 23 Jan, 2019 at 3:00 PM
Your connection is not private
You might have seen this with reputable websites, and it looks like the certificate is not valid, which is true, and, yet, not true. Let me explain... Ju...
Wed, 18 Dec, 2019 at 12:03 PM
Styling your Integrated Shop page
You have gone through the process of building your website even integrating your products to your website.  There is something that just does not look q...
Mon, 3 Feb, 2020 at 12:52 PM
Vinoshipper on Wix.com
To embed the Vinoshipper store or club on Wix, it works best using the iframe URL and putting the script information into the Tracking and Analytics setting...
Fri, 31 Jan, 2020 at 11:00 AM
Products are disappearing from the Shopping Cart
If you have multiple pages with Add To Cart buttons or separate cart pages, you might find that the products in the shopping carts appear to be disappearing...
Sat, 21 Mar, 2020 at 12:23 PM
Add To Cart on Wix.com
To do an add to cart element, you will need to create a new embed element. 1) Select add a new element.  On the page you want to add an add to cart, you w...
Mon, 6 Jul, 2020 at 11:07 AM