Email templates

You can edit the content of the automated emails Vinoshipper sends to your customers.

What you can customize

For most emails, you can edit:

• Subject line
• Headline
• Greeting
• Conclusion and contact information

Your logo appears at the top of every email.

Note: Formatting and images cannot be changed at this time, and some emails allow more customization than others.

Make changes to a template

1. Go to Account > Email templates.
2. Select the template you want to change.
3. Make your changes and click Save.

Note: To go back to the default content, scroll to the bottom of the page and select Revert.

Templates you can customize

General emails

• Order Confirmation (Retail
• Order Confirmation (Wholesale)
  
  

Club emails

Customizable per club

• Club Order Confirmation
• Club Welcome
• Profile Update Reminder
• Club Order Failed to Process
• Club Membership Hold
• Club Order Cancelled - Membership On Hold
• Gift Club Order Confirmation
• Club Registration Email Confirmation
• Gift Membership Expired

Customizable per release

• Customize Club Order
• Order Failed to Process
• Release Profile Update Reminder

For details on when each email is sent and who receives it, see Email notifications to customers.

To choose which team members receive notifications from Vinoshipper, see Account email notifications.