You can edit the content of the automated emails used in your account.


General purchase

  1. Order Confirmation: Order confirmation sent for Shopping Cart and Place Order transactions.


Club related

  1. Club Welcome Email: Sent to new club members when they initially register for a club.
  2. Profile Update Reminder: Email sent to club members to ask them to confirm their membership settings.
  3. Customize Club Order: Sent to members providing a link that allows them to change the items in their club release.
  4. Club Order Confirmation: Sent when payment for a club release is processed.
  5. Club Release Failed to Process: Sent to club members when their order failed. Most commonly this is due to a credit card decline but could be a limit issue.

Your logo always defaults at the top of every communication.


For most emails, you can change

  1. The subject line
  2. Greeting
  3. Conclusion and contact information

NOTE: Formatting and images cannot be changed at this time.


To make changes

  1. Go to "Account" - "Email templates".
  2. Select the template you want to change
  3. Make the changes and SAVE.

NOTE: If you want to go back to the default content you can scroll to the bottom of the page and select "Revert".


Other resources

ACCOUNT SET UP

PROFILE

EMAIL NOTIFICATIONS TO CUSTOMERS

MANAGING TEAM MEMBERS

ADDING BRANDS

INTEGRATION RESOURCES 

SHIP TO STATES SETUP


Getting Started Products Orders Customers Clubs Reports Help