You can edit the content of the automated emails used in your account.

General emails

1. Order Confirmation: Order confirmation sent for Shopping Cart and Place Order transactions.

Club emails

1. Club Welcome Email: Sent to new club members when they initially register for a club.
2. Profile Update Reminder: Email sent to club members to ask them to confirm their membership settings.
3. Customize Club Order: Sent to members providing a link that allows them to change the items in their club release.
4. Club Order Confirmation: Sent when payment for a club release is processed.
5. Club Release Failed to Process: Sent to club members when their order failed. Most commonly this is due to a credit card decline but could be a limit issue.

Your logo always defaults at the top of every communication.

For most emails, you can change

1. The subject line
2. Greeting
3. Conclusion and contact information

NOTE: Formatting and images cannot be changed at this time.

To make changes

1. Go to Account > Email templates.
2. Select the template you want to change
3. Make the changes and Save.

NOTE: If you want to go back to the default content you can scroll to the bottom of the page and select Revert.

Other resources