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Shopping Online - Options to Provide Online Shopping
How Do I Get Notified of a New Order, Club Member, Product Approval, or Customer Service Issue?
Can I Add Employees to My Account?
Email Notifications - When are emails sent to customers?
Prop65 and the BPA
See all 20 articles
Add a New Product
Create a Multi-Pack or Gift Basket
No COLA? Listing Products Under 7% Alcohol
Change Order of Products in Shopping Cart
How Do I Remove a Product from the Shopping Cart?
See all 17 articles
Create a Successful Club Program - Complimentary Class
Create a Club - Add a Club to My Account
Club Customization Operating Instructions and Features
Club Release - Allow Members to Customize Orders
Club Manager's Selection
See all 46 articles
Customers & Orders
Add a New Customer
Process New Orders
Place an Order for a Customer (Place an Order)
Cancel an Order
I Have Been Notified of a Damaged Order, What Should I Do?
See all 22 articles
Sales, Taxes, Fees & Payments
Can I Get a Detailed Listing of My Sales?
When Do I Get Paid?
How Do We Get Paid?
Why Didn't I Get Paid for an Order?
How Are the VinoShipper Fees Calculated?
See all 19 articles
Shipping & Packaging
Modify a Shipping Address Before an Order is Shipped
Free - Paid Shipping - how to set it up
Shipping Rules by State
Setting Future Ship Dates
How do I Know What Shipping Fees Will Be?
See all 39 articles
Discounts & Coupons
Discounts - General Information
Adding a Discount
Club Discounts on Non-Wine Items
When A Date Range is Set for a Coupon/Discount, at What Time of Day Will the Offer Start & End?
Discounts/Coupons - The Difference Between using the "Test" vs. the "Simulator"
See all 6 articles
Shopping Cart, Club Registration & Links for Your Website
Adding the Shopping Cart & Club Sign up (Adding Each to Your Website)
"ADD to CART" - Adding the button to your webpage which reads "ADD to CART"
Cart & Club - Terms & Conditions Examples
Create a Custom Shopping Cart
Customized Carts - Public & Authenticated API
See all 14 articles
GoDaddy: A Blank Spot in the Page
Adding VinoShipper to SquareSpace
Difference between authenticated API and public API
Google Analytics - Website Traffic & Reporting
See all 9 articles
Help Desk Software