Getting started resources 10

• Account setup
• New producer checklist
• Vinoshipper training schedule & sign up
• Video: Vinoshipper platform tour
• Marketplace facilitator sales

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Fees & payments 5

• Vinoshipper fees explained
• How and when do we get paid
• Update bank details
• Sign up for Stripe Connect
• Negative account balance

Account management 8

• Managing your profile
• Update account addresses
• Account email notifications
• Email notifications to customers
• Email templates

View all 8

Product management 8

• Add a new alcohol product
• Create a multi-pack
• Add a non-alcohol product
• Product catalog
• Discounts

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Customer management 7

• Add a new customer
• Customer list
• Importing credit card information
• Attach a customer to a guest order
• Adjust or create stored credit

View all 7

Order management 11

• Place an order
• Process new orders
• Cancel an order
• Switch orders between ship and pickup
• Manage a customer order

View all 11

Shipping 14

• Future ship date / hold shipping
• Modify order before shipping
• Shipping cost estimator
• Custom fees
• How to transfer shipping costs to producer

View all 14

Clubs 22

• Adding a club - public and private
• Importing existing club members
• Add club members
• How to set up online club member registration
• Create a club release

View all 22

Reports 5

• Sales History
• State Tax Reports
• Payment Statements
• Additional Reports
• Who Files and Pays Taxes

Integrations & tech 22

• Switching from v3 to v4
• Product catalog, shopping cart & club registration
• Squarespace integration
• WordPress integration
• Integrating onto a Shopify hosted webpage

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