Platform Guides

Getting started resources

12 articles

New producer checklist

Vinoshipper training schedule & sign up

Video: Vinoshipper platform tour

Shipping limits & taxes by state

View all 12 articles

Fees & payments

5 articles

Vinoshipper fees explained

How and when do we get paid

Update bank details

Sign up for Stripe Connect

Negative account balance

View all 5 articles

Account management

8 articles

Managing your profile

Update account addresses

Account email notifications

Email notifications to customers

Email templates

View all 8 articles

Product management

13 articles

Add a new alcohol product

Add a non-alcohol product

Create a multi-pack

Product catalog

View all 13 articles

Customer management

10 articles

Add a new customer

Wholesale accounts, discounts, and orders

Importing credit card information

View all 10 articles

Order management

12 articles

Process new orders

Cancel an order

Switch orders between ship and pickup

Manage a customer order

View all 12 articles

Club management

24 articles

Adding a club - public and private

Importing existing club members

Add club members

How to set up online club member registration

Create a club release

View all 24 articles

Shipping

15 articles

Set or remove hold ship date

Modify order before shipping

Estimate shipping

How to transfer shipping costs to producer

View all 15 articles

Reports

7 articles

Sales History report

State Tax Reports

Payment statements

Business Detail Report

View all 7 articles

Website integration

11 articles

Product catalog, shopping cart & club registration

Squarespace integration

Store Link integration

Other website integrations

Catalog integration examples

View all 11 articles

Client Migrations

1 article

Commerce7 to Vinoshipper Migration: Pulling Reports

Other Integrations

15 articles

How to create an API key

Connecting to Klaviyo

Klaviyo integration guide

Mailchimp Abandoned Cart Journey

Google Tag Manager (GTM)

View all 15 articles