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            Getting started resources

            10 articles
            Account setup
            New producer checklist
            Vinoshipper training schedule & sign up
            Video: Vinoshipper platform tour
            Marketplace facilitator sales
            View all 10 articles

            Fees & payments

            5 articles
            Vinoshipper fees explained
            How and when do we get paid
            Update bank details
            Sign up for Stripe Connect
            Negative account balance
            View all 5 articles

            Account management

            8 articles
            Managing your profile
            Update account addresses
            Account email notifications
            Email notifications to customers
            Email templates
            View all 8 articles

            Product management

            9 articles
            Add a new alcohol product
            Create a multi-pack
            Add a non-alcohol product
            Product catalog
            Discounts
            View all 9 articles

            Customer management

            7 articles
            Add a new customer
            Customer list
            Importing credit card information
            Attach a customer to a guest order
            Adjust or create stored credit
            View all 7 articles

            Order management

            13 articles
            Place an order
            Process new orders
            Cancel an order
            Switch orders between ship and pickup
            Manage a customer order
            View all 13 articles

            Shipping

            14 articles
            Future ship date / hold shipping
            Modify order before shipping
            Shipping cost estimator
            Custom fees
            How to transfer shipping costs to producer
            View all 14 articles

            Clubs

            22 articles
            Adding a club - public and private
            Importing existing club members
            Add club members
            How to set up online club member registration
            Create a club release
            View all 22 articles

            Reports

            5 articles
            Sales History
            State Tax Reports
            Payment Statements
            Additional Reports
            Who Files and Pays Taxes
            View all 5 articles

            Integrations & tech

            22 articles
            Switching from v3 to v4
            Product catalog, shopping cart & club registration
            Squarespace integration
            WordPress integration
            Integrating onto a Shopify hosted webpage
            View all 22 articles