Where Can I Get Details of My Payments?

  1. Sign in to your account.
  2. Go to the Reports tab and click Payment Statements.
  3. Find the payment statement you're looking for. Statements are listed by date.
  4. Download the payment statement in either PDF or Excel format.


Payment Statement: Line-Item Description

An explanation of each line item on the payment statement:


Order Details

  • Sale Amount: The net sale proceeds of products sold i.e. after discount
  • Packaging: Packaging fee collected from the customer. Determined by producer
  • Shipping: Cost of shipping to be paid by the producer when the full shipping cost is not collected from the customer
  • Tax: Taxes collected from the customer
  • Other Fees: Additional contracted services (i.e. CRV, specific county / city fees)
  • Tips: Tip amount collected from the customer, remitted to the producer
  • Credit Applied: Producer option to add/use credit to customer accounts. Producer’s use of credit
  • Taxes Adjustment: Total adjustments of taxes collected by Vinoshipper
  • Fees Adjustment: Total adjustments of fees collected by Vinoshipper
  • Paid By Cash / External: Total amount of cash or external payments processed in Vinoshipper
  • Paid to Vinoshipper: Total amount of funds paid to Vinoshipper from customer's


Platform Charges

  • Credit Card Fee: Credit card processing fee
  • Pick Pack Fee: Charge by the warehouse for fulfillment service (if used)
  • Vinoshipper Fee: Vinoshipper fees charged
  • Shipping: Cost of shipping to be paid by the producer when the full shipping cost is not collected from the customer
  • Sales tax: Percentage based tax added to the price of goods / services at the time of purchase; paid by the customer
  • Excise Tax: Tax on alcoholic beverages based on type, alcohol content or volume paid by the producer
  • State Fees: Additional contracted services (i.e. CRV, specific county / city fees)
  • Handling Fee / Packaging Credit: Corresponding amounts that offset to give Zero. In compliance with Federal requirements
  • Total Adjustments: Total Tax or Fees Adjusted by Vinoshipper

    Note: The Sales History Excel export indicates the tip amount per sale as well as the team member attributed to each sale, if applicable.