Where Can I Get Details of My Payments?
- Sign in to your account.
- Go to the Reports tab and click Payment Statements.
- Find the payment statement you're looking for. Statements are listed by date.
- Download the payment statement in either PDF or Excel format.
Payment Statement: Line-Item Description
An explanation of each line item on the payment statement:
Order Details
- Sale Amount: The net sale proceeds of products sold i.e. after discount
- Packaging: Packaging fee collected from the customer. Determined by producer
- Shipping: Cost of shipping to be paid by the producer when the full shipping cost is not collected from the customer
- Tax: Taxes collected from the customer
- Other Fees: Additional contracted services (i.e. CRV, specific county / city fees)
- Tips: Tip amount collected from the customer, remitted to the producer
- Credit Applied: Producer option to add/use credit to customer accounts. Producer’s use of credit
- Taxes Adjustment: Total adjustments of taxes collected by Vinoshipper
- Fees Adjustment: Total adjustments of fees collected by Vinoshipper
- Paid By Cash / External: Total amount of cash or external payments processed in Vinoshipper
- Paid to Vinoshipper: Total amount of funds paid to Vinoshipper from customer's
Platform Charges
- Credit Card Fee: Credit card processing fee
- Pick Pack Fee: Charge by the warehouse for fulfillment service (if used)
- Vinoshipper Fee: Vinoshipper fees charged
- Shipping: Cost of shipping to be paid by the producer when the full shipping cost is not collected from the customer
- Sales tax: Percentage based tax added to the price of goods / services at the time of purchase; paid by the customer
- Excise Tax: Tax on alcoholic beverages based on type, alcohol content or volume paid by the producer
- State Fees: Additional contracted services (i.e. CRV, specific county / city fees)
- Handling Fee / Packaging Credit: Corresponding amounts that offset to give Zero. In compliance with Federal requirements
- Total Adjustments: Total Tax or Fees Adjusted by Vinoshipper
Note: The Sales History Excel export indicates the tip amount per sale as well as the team member attributed to each sale, if applicable.