NOTE: As long as the order has not shipped yet, you can do this in your account.

Modify order from “ship” to “pickup”

1. Log in to your account.
2. Go to the "Orders" and select "Open Shipments".
3. Locate the order and click on the order number.
4. Click the "Modify Order" button.
5. Select "Change Shipping".
6. Under Select Destination, choose "Customer will pick up" and click "Next".
7. Choose "No Packaging Charge" or input the packaging fee you would like to charge. Click "Next".
8. If the comparison of the current order to the modified order looks correct, click "Change Order".
9. You will see you have a new order number with the letter “A” at the end of it.
   NOTE: If the original order include a tip amount, this amount will be carried forward to the new order.

Modify order from “pickup” to “ship”

1. Log in to your account.
2. Go to the "Orders" and select "Open Pickups".
3. Locate the order and click on the order number.
4. Click the "Modify Order" button.
5. Select "Edit Order".
6. Under Select Destination, choose "Change Address", select the correct address, and click "Next".
7. Choose the shipping class, packing fee, and who is paying for the shipping.
8. If the comparison of the current order to the modified order looks correct, click "Change Order".
9. You will see you have a new order number with the letter “A” at the end of it.
   NOTE: If the original order include a tip amount, this amount will be carried forward to the new order.