Vinoshipper offers two methods of payment: Stripe Connect payments daily and Vinoshipper payments made twice per month.

Stripe Connect Payments Daily

• You receive payment directly from Stripe, our payment processor, approximately three business days after the order date.
• You will need to set up an account within Stripe Connect and provide your bank details and tax id.
• Currently, this method does not encompass PayPal orders, modified orders, imported orders, and damage replacement orders. These will be paid by Vinoshipper twice per month.
• PayPal Payments: Currently PayPal orders are paid twice per month per the notes below.

Vinoshipper Payments Made Twice per Month

1. Sales made on the 1st through the 15th of the month
   Processed for payment on the last day of the month
2. Sales made from 16th to Month's End
   Processed for payment on the 15th of the following month

Payments Made through ACH Transaction

• To set up ACH Transaction, please download the attached form, fill it out, and return it to customer service and we will process it promptly.
• Payments will come from Zero Link Markets - Vinoshipper. Please note your bank may reflect this information differently.

Orders Not Shipped Yet

• If an order has not shipped by the remittance date, the payment is made on the next regular pay date after the order is shipped. I.e., the 15th or last day of the month.

Pick-Up Orders Not Yet Picked Up

• These are paid in our regular payment cycle. They do not need to be marked as "picked up" to be processed for payment.

Additional Information

Credits

You may see some additional orders marked as paid on your payment statement. Those orders have corresponding credits within the period and are therefore marked as paid to clear them from the pending amount.

Payment Notifications

You will be notified by email when your payment is processed. Dependent upon your bank processing time, the payment can take 1-3 business days to show in your bank account.

Reports - Pending Orders

Review your orders on the SALES HISTORY page under REPORTS to see which orders have been paid and which are still pending.

Reports - Payment History

Past PAYMENT STATEMENTS are available on the REPORTS page.

Negative Vinoshipper Account Balance

If your Vinoshipper account balance is below $(50.00), the total negative balance will be debited from your bank account.

Other Resources