If you are running into issues while using the POS please try the following:

  1. Fully close the app.
    If you do not know how to fully close an app on your device please see the relevant articles below to learn how.
  2. Ensure that the app is fully up-to-date with the latest version. If it is not, please update to the newest version and relaunch the app.

If the issue persists please submit a bug report through the app.

To see how to submit a bug on the iOS App, read the article to Submit Feedback.