Devices are registered to your account via the POS. Each device has a device location. Device location can be set within the mobile app during device registration, from the cart, or from settings.

See Start using the Point of Sale for instructions on registering your device.

On this page

• Viewing device locations
• Adding a device location
• Editing a device location
• Deactivating a device location
• Reactivating a device location
• Deleting a device location

Viewing device locations

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. All of your active locations appear. The list of locations can be filtered by the following:
   • Active
   • Deactivated

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Adding a device location

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. Ensure your filter is set to see active locations.
5. Select Add New Location.
6. Provide a unique location name for the location.
7. Add a phone number and address information.
8. Select Add Location.
9. Suggested address changes are displayed. You can choose to use the address as entered or use the suggestion.
   Note: We suggest using an address with a 9-digit zip code so that tax calculations are precise.
10. The new location is added.

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Editing a device location

Note: Locations should only be edited for small updates like fixing typos. If you need to add a different address, we suggest adding a new location.

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. Select the More Options icon on the location you would like to edit. You are not able to edit addresses that are labelled as Pickup Address and Office Address.
5. Select Edit Location.
6. Make the necessary changes to the location.
7. Select Update Location.
8. Suggested address changes are displayed. You can choose to use the address as entered or use the suggestion.
   Note: We suggest using an address with a 9-digit zip code so that tax calculations are precise.
9. The location is updated.
   
   

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Deactivating a device location

Note: Locations with linked devices cannot be deactivated. You can view which devices are linked to a location on the Devices tab.

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. Select the More Options icon on the location you would like to edit. You are not able to edit addresses that are labelled as Pickup Address and Office Address.
5. Select Deactivate Location.
6. Confirm you would like to deactivate this location by selecting Deactivate Location again.
7. The location is deactivated.
   Note: You will need to change your filter to Deactivated if you wish to view this location again in the future.

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Reactivating a device location

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. Set the filter to Deactivated.
5. Select the More Options icon on the location you would like to reactivate. 
6. Select Activate Location.
7. The location is reactivated.
   Note: You will need to change your filter to Active to view this location.

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Deleting a device location

Note: Locations with sales attributed cannot be deleted due to reporting needs.

1. Sign in to your online account and go to Account menu.
2. Select POS Settings.
3. Click the Locations tab.
4. Set the filter to Deactivated.
5. Select the More Options icon on the location you would like to delete.
6. Select Remove Location.
7. Confirm you would like to delete this location by selecting Remove Location again.
8. The device location is deleted from your account. Team members are no longer able to select this location on the POS app.
   
   

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