If customization is enabled for a cub release, you will send a custom order email to the club members.   All club members Navigate to the club release d...

When the club release is created, the ship date is set. As orders are processed, the shipping labels can be printed on or after that ship date. This is desi...

Locate the Order Go to Orders. Choose All Orders from the dropdown menu. In the search box on the left side of the screen, search for the order number. ...

How do I charge for early termination Vinoshipper does not have an "Early Termination" fee built in. You can add a fee as a "hidden" ...

You can put a customer's club membership on hold for a period of time or indefinitely. When a customer's club membership is on hold, this will impac...

If you have a club member that would like to change clubs, this can be done quickly and easily within the customer's account. Add the customer to the ...

When managing a club release, the inventory for all members to have the same products within a club release may not be available. It can happen to anyone a...

Gift club memberships allow one individual to fully pay for the membership and have release orders sent to the gift recipient. On this page Gift club me...

Contact all Club Members Follow these steps if you would like to send an email to all members showing them their current details and asking them to confirm...

After you have charged your orders in your club release you may notice the PROBLEM section filling up with orders. There are different reasons why order...