Policies

Return Policy Update - March 1, 2022
To better serve our clients and the customer, we are implementing a new default policy on all returned orders. This new policy will allow us to respond to p...
Wed, 28 Feb, 2024 at 2:35 PM
Alcohol Package Recall Policy - July 1, 2023
To improve the customer experience, Vinoshipper has implemented a policy of no recalls on orders once the package has been delivered. Recalling alcohol pac...
Wed, 28 Feb, 2024 at 2:35 PM
Extreme Weather Related Damages
Vinoshipper is committed to providing our producers and customers with the best possible customer experience. As part of this commitment, we replace or refu...
Mon, 8 Jan, 2024 at 12:19 PM