Vinoshipper has email notification tools that allow you to direct emails to a specific email address(es).


Setting up notifications

  1. Sign in to Vinoshipper.
  2. Go to "Account" and choose "Notifications".
    You will see a few different notification types: Customer Service, New Orders Received and Orders, Wine Approved, Low Inventory, Payment Sent, and New Club Members.
    • Add an email
      Within each section, click +ADD EMAIL, enter the email address and click SAVE.

    • Delete an email
      To delete an email address, click the red trashcan. Each category must have at least one email address.

    • Turn off notifications
      To turn off a specific type of notification, click the toggle next to the notification type. This is not possible for Customer Service or New Order Received and Order Cancelled notifications.


Notification types

  • Customer Service
    This email will be notified when club members reach out. Only one email can be specified here.
  • New Order Received and Orders Canceled
    This email will be notified of orders coming in and orders being canceled. Vinoshipper will contact this email about issues with orders.
  • Wine Approved
    When you submit a product that needs COLA, this email will be notified once a product is approved.
  • Low Inventory
    This email will be notified when you are running low on a product.
  • Payment Sent
    This email will be notified that Vinoshipper has issued a payment.
  • New Club Members
    This email will receive a notification when club members sign up.

NOTE: To see a list of emails sent to customers, click here.


Other resources

ACCOUNT SET UP

PROFILE

EMAIL TEMPLATES 

MANAGING TEAM MEMBERS

ADDING BRANDS
INTEGRATION RESOURCES 

SHIP TO STATES SETUP 


Getting Started Products Orders Customers Clubs Reports Help