- Go to "Orders" and click "Open Shipments".
- Locate the order you need to modify and click the order number.
- Click the "Modify Order" button.
- Go to "Change Shipping".
NOTE: If you have already created a UPS label, click "Cancel UPS Label", the go to "Modify Order" again and choose "Change Shipping". - Choose "Keep Current Address" or "Change Address".
- If you need to change the address, choose one from their list or enter a new one.
- Click "Next..."
- Select the new shipping class, if there is a packaging fee, and who is paying for the change in shipping fees.
- Click "Next..."
- Review the changes and click "Charge".
- The new order will have an "A" at the end of the order number to indicate there has been a modification.
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