Shipping

Future ship date / hold shipping
On this page Set future ship date on individual order Set future ship date on multiple or all open orders Options for pausing or holding orders  Set ...
Fri, 20 Jun, 2025 at 4:24 PM
Modify order before shipping
Modify shipping class (ground, next day air, etc.) Go to "Orders" and click "Open Shipments". Locate the order you need to modify and...
Fri, 20 Jun, 2025 at 4:28 PM
Shipping cost estimator
Shipping estimate To estimate the shipping cost for an order: Go to the "Products" tab and choose "Discounts". Click "Test Disc...
Thu, 19 Jun, 2025 at 12:44 PM
Custom shipping and/or order fees
Custom fees allow you to add flexible fees to orders, narrowing down to specific zip codes, delivery types, products if needed. There are two types of custo...
Thu, 19 Jun, 2025 at 3:27 PM
How to transfer shipping costs to producer
In the top navigation, choose ORDERS - OPEN ORDERS. Locate the order from the list and open it. If a UPS label has already been created: click MODIFY ORDE...
Tue, 13 Feb, 2024 at 5:16 PM
Damaged in transit, lost, or broken
Contact Customer Service - customerservice@vinoshipper.com- with the following information: Order number, so we can set up a replacement order. Add any i...
Fri, 20 Jun, 2025 at 4:30 PM
Missing, incorrect or faulty item(s) sent to customer
To ship items that were missing, faulty, or incorrect in the original order, we ask that you create a new order for the products and override the price to $...
Fri, 20 Jun, 2025 at 4:42 PM
Batch Order Printing
On the Order List page, click on the PRINT LABELS button at the top of the page. This will let you print open pick-up orders, open deliveries, or open UPS s...
Fri, 20 Jun, 2025 at 10:33 AM
Packaging for shipping alcohol
The packaging Carrier (UPS) approved packaging is required. For alcohol, this includes the outer box as well as an inner container (shipper). The shippe...
Fri, 20 Jun, 2025 at 4:43 PM
Schedule UPS pick up
Go to the "Orders" tab and click "Open Shipments"". Click "Request UPS Pickup". Confirm your request for same day pic...
Fri, 20 Jun, 2025 at 4:45 PM