Migrating to Vinoshipper

Switching to Vinoshipper is simple, structured, and fully supported by our in-house team. We’ve helped hundreds of wineries transition from other winery and non-winery (Shopify, Square, Wix) platforms.

Our focus is minimizing downtime, avoiding third-party handoffs, and ensuring your customers, clubs, and billing continue without disruption.

On this page

• Overview
• What Vinoshipper can import
• How the migration works
• Cost & support
• Next steps

Overview

Our goal is to get you fully operational on Vinoshipper, products, customers, clubs, and payments, without interruption to your business. We handle the data import and setup, so you can focus on what matters: your customers and your business.

What Vinoshipper can import

We handle the heavy lifting so you don’t have to rebuild your business from scratch.

• Products
  Your full catalog, including SKUs, pricing, descriptions, and images.
• Customers & club members
  Customer profiles and club memberships, preserving names, contact information, membership status, notes, tags, and available lifetime value data.
• Credit cards on file
  Secure migration of stored customer cards through your existing processor to keep recurring billing uninterrupted.
• Order history
  Up to three years of historical orders, enabling reporting, customer insights, and analytics from day one.

If you’re migrating from another POS, club, or e-commerce platform, we’ve done this before and can guide the process end-to-end.

How the migration works (simple sequence)

Most wineries can complete migration in 2–6 weeks, depending on data volume and card transfer timing.

The process follows a clear order:

1. Create your Vinoshipper account.

2. Complete agreements and account approval.

3. Submit import templates.

4. Transfer stored credit cards.

5. Download and test the POS.

6. Go live.

Our onboarding team confirms readiness at each step before moving forward.

Step 1: Create your Vinoshipper account

• Migration begins with account creation. Create your account here: https://vinoshipper.com/get-started
• Once submitted, our compliance team reviews your information and sends the required agreements.
• Data can begin being imported once your account is approved.

Step 2: Complete agreements & account approval

• To ensure compliance, the Vinoshipper agreements must be completed before migration begins. Our compliance team will guide you through each step and is available to answer questions along the way.
• Once approved, your account is fully enabled so we can securely import data, process transactions, and prepare everything for a smooth launch.

Step 3: Submit import templates

You complete the templates; we validate and upload the data.

• Products
  • Import your full product catalog, including SKUs, pricing, descriptions, and images.
  • Request the product import template: customerservice@vinoshipper.com
• Customers & club members
  • Import customer profiles and club memberships together to preserve key details such as contact information, membership status, notes, tags, and available lifetime value data.
  • Guide: Importing existing club members
• Order history (optional)
  • Import up to three years of order history to enable reporting and customer insights from day one.
  • Request the order history import template: customerservice@vinoshipper.com

Step 4: Credit card migration

• To keep club billing uninterrupted, stored customer cards are migrated securely.
• You initiate the transfer with your current platform or processor. From there, we coordinate directly with the processor to move cards directly into Stripe. 

Step 5: Download & test the Vinoshipper POS

• Once products and customers are in place, download the Vinoshipper POS app on iPad or iPhone and log in using your account credentials.
• Guide: Start using the Vinoshipper Point of Sale

Step 6: Verification & go-live

Before launch, we complete a final review to confirm:

• Products are in correctly.

• Customers and club members are assigned properly

• Cards are attached to customers

• POS is setup with all products and team members.

Cost & support

• There is no charge for onboarding or data imports.
• You’ll work directly with our in-house onboarding and data team. Dedicated support continues after launch to ensure long-term success.

Next steps

• If you’re ready to migrate, or want to understand what migration would look like for your winery, reach out to our onboarding team. We’ll review your current setup, outline a plan, and start when you’re ready.
• Email: customerservice@vinoshipper.com
  Schedule a call: www.vinoshipper.com/pos-demo