Credit can be stored on a customer's account for use on their future purchase(s). Stored credit is automatically applied as a payment on order(s) placed by the customer or applied to any order placed by the producer (including club release orders).

1. Sign in to Vinoshipper.com and go to the Customers - Customer List and search for the customer or add a new customer.
   1. See Add a New Customer.
   2. When an existing customer is selected from your Customer List.
2. Select the STORED CREDIT tab.
3. Click ADJUST.
4. Enter the amount you would like to adjust the customer's stored credit account balance by.
   1. Enter a positive dollar amount if you would like to increase the balance.
   2. Enter a negative dollar amount if you would like to decrease balance.
5. Enter a description for the adjustment.
6. Click SUBMIT.
7. The customer's stored credit account balance is adjusted by the amount specified. Note: Be careful to not leave customers with negative stored credit balances.

How does stored credit work?

• Stored credit is automatically applied as a payment on order(s) placed by the customer or applied to any order placed by the producer (including club release orders). Stored credit can be used to pay for any types of products, shipping, packaging, taxes, tips, etc.
  • If the customer's stored credit account balance does not cover the entire order total, an additional payment method is required.
• Upon successful order placement of an order using a stored credit payment, the credit used is deducted from the customer's stored credit account balance. Order placement will not allow a customer's stored credit balance to go negative.
• Stored credit payments are deducted from Vinoshipper's payment to you.

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