Customer Management

Add a new customer
Go to the CUSTOMERS tab and select ADD CUSTOMER. Fill in the new customer’s information and click SAVE. Note: Email validation occurs immediately after e...
Fri, 20 Jun, 2025 at 3:24 PM
Customer list
Go to the CUSTOMERS tab and select CUSTOMER LIST. A list of all of your customers and their contact information appears. For each customer there is an op...
Fri, 20 Jun, 2025 at 3:25 PM
Importing credit card information
If you’re switching from an external commerce provider, you’ll likely want to transfer your customers’ credit card information. To do this, follow these st...
Wed, 18 Jun, 2025 at 12:27 PM
Attach a customer to a guest order
Log in to your account. Go to the ORDERS tab and select ALL ORDERS. Locate the Guest Customer order and click on the order number. Click ATTACH TO EMAIL...
Wed, 18 Jun, 2025 at 12:28 PM
Adjust or create stored credit
Credit can be stored on a customer's account for use on their future purchase(s). Stored credit is automatically applied as a payment on order(s) placed...
Fri, 20 Jun, 2025 at 3:26 PM
Tips for age verification photo upload
The following tips will help ensure that your age will be successfully verified using the photo uploaded. Capture document images with at least a 5 MP cam...
Fri, 20 Jun, 2025 at 3:26 PM