MANAGE DEVICES

Devices are registered to your account via the Vinoshipper mobile application.

Each device has a device location. Device location can be set within the mobile app:

• During device registration
• From the Cart - More Options menu
• From Settings

See Start using the Vinoshipper Mobile App for instructions on registering your device.

On this page

• Managing Devices
  • Viewing Registered Devices
  • Deleting a Device
• Managing Device Locations
  • Viewing Device Locations
  • Adding a Device Location
  • Editing a Device Location
  • Deactivating a Device Location
  • Reactivating a Device Location
  • Deleting a Device Location
• Other Resources

Managing Devices

Viewing Registered Devices

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. All of the devices currently registered to your Vinoshipper producer account appear on the DEVICES tab. The list of devices can be sorted by the following:
   • Registered On
   • Device Name
   • Last Used

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Deleting a Device

Deleting a device revokes the device's registration to your Vinoshipper producer account. When a device is deleted, team members will no longer be able to use the Vinoshipper Mobile App on that device. If a team member wishes to continue to use the Vinoshipper Mobile App on that device, they will need to have their device re-registered.

To delete a device:

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Find the device you wish to delete and click MORE OPTIONS.
4. Select DELETE.
5. The device is deleted from your account. Team members are no longer able to use the Vinoshipper Mobile App on that device.

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Managing Device Locations

Viewing Device Locations

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. All of your active locations appear. The list of locations can be filtered by the following:
   • Active
   • Deactivated

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Adding a Device Location

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. Ensure your filter is set to see active locations.
5. Select ADD NEW LOCATION.
6. Provide a unique Location Name for the location.
7. Add a phone number and address information.
8. Select ADD LOCATION.
9. Suggested address changes are displayed. You can choose to use the address as entered or use the suggestion.
   NOTE: We suggest using an address with a 9-digit zip code so that tax calculations are precise.
10. The new location is added.

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Editing a Device Location

NOTE: Locations should only be edited for small updates like fixing typos. If you need to add a different address, we suggest adding a new location.

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. Select MORE OPTIONS on the location you would like to edit.
5. Select EDIT LOCATION.
6. Make the necessary changes to the location.
7. Select UPDATE LOCATION.
8. Suggested address changes are displayed. You can choose to use the address as entered or use the suggestion.
   NOTE: We suggest using an address with a 9-digit zip code so that tax calculations are precise.
9. The location is updated.

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Deactivating a Device Location

NOTE: Locations with linked devices cannot be deactivated. You can view which devices are linked to a location on the DEVICES tab.

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. Select MORE OPTIONS on the location you would like to deactivate.
5. Select DEACTIVATE LOCATION.
6. Confirm you would like to deactivate this location by selecting DEACTIVATE LOCATION again.
7. The location is deactivated.
   NOTE: You will need to change your filter to Deactivated if you wish to view this location again in the future.

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Reactivating a Device Location

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. Set your filter to view DEACTIVATED locations.
5. Select MORE OPTIONS on the location you would like to reactivate.
6. Select ACTIVATE LOCATION.
7. The location is reactivated.
   NOTE: You will need to change your filter to Active to view this location.

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Deleting a Device Location

NOTE: Locations with sales attributed cannot be deleted due to reporting needs.

To delete a device location:

1. Sign in to vinoshipper.com and go to the ACCOUNT menu.
2. Select DEVICE MANAGEMENT.
3. Select the LOCATIONS tab.
4. Set your filter to view DEACTIVATED locations.
5. Find the device you wish to delete and click MORE OPTIONS.
6. Select REMOVE LOCATION.
7. Confirm you would like to delete this location by selecting REMOVE LOCATION again.
8. The device location is deleted from your account. Team members are no longer able to select this location on the Vinoshipper Mobile App.

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Other Resources