Group and corporate gift & batch import orders

A batch is one order going to 20 or more recipients, with one person paying for all of it. Instead of placing those orders one at a time, send us a completed import sheet and we'll load them into your account.

Note: Batch imports take 2-3 business days to process, so build that into your timeline.

On this page

• How it works
• Set up the buyer
• Complete the import sheet
• Identify the products
• Send us the sheet
• What we do next
• Pack and ship the orders
• Worth knowing up front

How it works

• The buyer is set up as a customer in your account with a credit card on file, and gets one receipt for the whole batch.
• Each recipient gets their own shipment and their own shipping notifications.
• Have someone from the buyer's side available to answer questions quickly. Delivery issues, returns, and redirects come up on batches this size, and some need same-day decisions.

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Set up the buyer

Set up the person paying for the orders as a customer account and add their credit card.

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Complete the import sheet

Fill in the attached form, one sheet per buyer batch order, and email it to customerservice@vinoshipper.com.

Note: Fill in the yellow highlighted columns.

Columns W and AM

These two get mixed up more than any other part of the sheet, so here's the difference.

• Column W is the buyer's email address, if the buyer wants delivery notifications. If they don't, put the recipient's email address here instead. Yes, that duplicates column AM. The industry-standard chart is built that way. Either way, this column can't be blank.
• Column AM is the recipient's email address, if the recipient wants delivery notifications.

You don't need the buyer's email anywhere else on the sheet. We pull that from the customer profile you set up in your account.

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Identify the products

If a recipient is getting more than one SKU, you have two options.

1. Create a multi-pack containing the products. That gives you one SKU per recipient on the sheet, which makes the whole thing much faster to fill in. This is the option we'd suggest.
2. Repeat the recipient's information on a separate consecutive line for each SKU. For example, three different bottles means three lines per recipient.

Note: Some columns in the example above are hidden so multiple products per person fit on screen.

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Send us the sheet

• Subject line: [Your Business Name] - BATCH ORDER IMPORT. That gets it to the right person fastest.
• Timing: allow 2-3 business days minimum. Errors in the sheet add time, so a quick check before you send saves you days.
• A contact: include the name and cell number of someone who can answer questions while we review. We almost always have a few.

What we do next

We import the orders into your account and handle the compliance and payments. We'll call you with any questions, such as:

• Shipments going to a state we can't ship to
• A PO box shipping address
• Anything unclear about a product or shipping choice

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Pack and ship the orders

Note: Skip this section if you use a fulfillment center.

1. We'll let you know once the payment has processed.
2. Click Orders > All Orders to print the UPS labels and packing slips. A packing slip goes in each box.
3. When the boxes are ready, click Request UPS Pick Up on the Orders page and UPS will come to you.

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Worth knowing up front

• Check that no recipient has a PO box address.
• Settle who pays for redirects, returns, and reshipments before the batch goes out. On bulk shipments this size, something always needs changing.
• Let the buyer know each recipient has to sign for their package.
• Returned orders are canceled. The net refund after shipping shows up on your next payment statement.
• Unit price on the sheet should be the actual discounted price.
• If a recipient has no business name, leave that field blank.

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