Split cart by item

Modified on Fri, 22 May at 11:02 AM


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Split cart by item lets you take one cart or tab, divide it by item, and create separate tabs for each customer — each with their own email, card, and club signup if you want.

The most common use: one table of customers shares a tasting, then at checkout you split the order so each person gets their own receipt by email. It also works when a customer does a tasting and decides to ship some bottles home — start one cart, split it right before checkout, and handle the pickup and shipping orders separately.


How to split a cart or tab

  1. With at least two items in the cart or tab, tap the More icon at the top right.
  2. Tap Split Cart. The Split Cart by Item screen opens.
  3. Tap an item to move it to the new tab. If there's more than one of that item, each tap moves one. Tap Move All to move every unit of that item at once.
  4. Rename the new tab if you want, or leave the default.
  5. Tap Split.
  6. You now have two tabs. If the original cart wasn't already a tab, it becomes one.

You can split a tab as many times as you need — useful for a table of four where each person wants their own order.


What to know after a split

  • Customer and card stay with the original. If a customer or credit card was added before the split, that information stays on the original tab. The new tab starts as a guest tab — add a customer, scan an ID, or capture an email the same way you would on any new tab.
  • Capture an email for every customer. Because each split tab can have its own customer, one table can become four customer records — four emails for the mailing list, four receipts, and the chance to sign someone up for a club mid-transaction.
  • Discounts are re-evaluated on each tab. Each split tab is treated as its own order, so automatic discounts get recalculated. A case discount on a 12-bottle cart, for example, will not carry over if you split it into two tabs of six. If you want to preserve a discount, apply it manually to each tab after the split.
  • The new tab name carries the original name plus "- Split." If the original tab was named after a customer (for example, "John Doe"), the split tab will show "John Doe - Split" but the customer record itself does not transfer. The name is there to keep the two tabs visually associated; you can edit it any time.


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