Adjust or create stored credit

Stored credit sits on a customer's account and pays for their future orders automatically.

Adjust a customer's stored credit

1. Click Customers > Customer List and find the customer, or add a new customer.
2. Click the edit icon within the Stored Credit section.
3. Enter the amount to change the balance by. A positive amount increases it, a negative amount decreases it.
4. Enter a description for the adjustment.
5. Click Submit.

The balance updates by the amount you entered.

How stored credit works

• Stored credit applies automatically to orders the customer places and to any order you place for them, including club release orders. It can pay for products, shipping, packaging, taxes, and tips.
• If the balance doesn't cover the whole order, the customer needs a second payment method for the rest.
• When an order goes through, the credit used comes off the balance. An order can't push a balance below zero.
• Stored credit payments are deducted from Vinoshipper's payment to you.

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